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MONGODB

🟑 MongoDB's support portal ghosted users mid-morning, leaving developers to fend for themselves. Engineers are investigating why the one place you go for help decided to stop helping. Irony tastes like cold coffee and regret. (Auto-resolved: no updates in 24h)

⏰ Sep 16, 2026 Fixed (for now) spotted via status_rss

// The official story

Support Portal Outage

// Status page says

Sep 16 , 09:09 UTC Update - We are continuing to investigate this issue. Sep 16 , 09:06 UTC Investigating - The Support Portal is currently experiencing issues. For urgent requests, please refer to https://success.mongodb.com/maintenance/index.html

πŸ”— Official status page (for the PR-approved version)

https://status.mongodb.com/incidents/bm948zqk8djr

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