← Back to the carnage
BOX
⚪ Box's file browser decided to take an unscheduled nap from 3:44-3:49pm PDT, serving users errors and molasses. The patient has recovered, though some folks might still be experiencing phantom pains. If your files are still playing hide-and-seek, Box support awaits your distress call. (Auto-resolved: no updates in 24h)
// The official story
[Major] Issues with All Files Page
// Status page says
Aug 19 , 15:00 PDT Resolved - Between 3:44pm PDT to 3:49pm PDT on August 19th 2026, some users may see errors or slowness when attempting to access files or folders. No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know at https://support.box.com.
🔗 Official status page (for the PR-approved version)
https://status.box.com/incidents/zccvq8lr58jrBox's Greatest Hits
🟢 BOX
5d ago
🔴 Box's entire ecosystem decided to collectively take a sick day—files, API, uploads, downloads, Sign, and Notes all went dark. Investigators are scrambling, which is corporate for 'nobody knows what happened yet'. (Auto-resolved: no updates in 24h)
🟢 BOX
Sep 29, 2026
🟡 Box decided to ghost everyone simultaneously for 5 minutes—files vanished, notes disappeared, API died, logins failed, downloads nope'd. Their automatic detection kicked in like a smoke detector after the house burned down. Crisis averted, mostly. (Auto-resolved: no updates in 24h)
🟢 BOX
Aug 25, 2026
🟡 Box's Asian users suddenly can't download files—turns out the download button achieved enlightenment and stopped working. Team is investigating whether files achieved nirvana or just got stuck in customs. (Auto-resolved: no updates in 24h)
🟢 BOX
Aug 20, 2026
⚪ Box's entire nervous system misfired for 5 minutes—login, files, uploads, downloads, API all playing dead simultaneously. The good news: it's over. The bad news: it happened at all. Engineers are pretending this was totally intentional. (Auto-resolved: no updates in 24h)