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🟡 Box decided to ghost everyone simultaneously for 5 minutes—files vanished, notes disappeared, API died, logins failed, downloads nope'd. Their automatic detection kicked in like a smoke detector after the house burned down. Crisis averted, mostly. (Auto-resolved: no updates in 24h)
// The official story
[Critical] Issues with All Files Page, Box Notes, API calls, logins and downloads
// Status page says
Sep 29 , 08:30 PDT Resolved - From approximately 06.39 AM to 06:44 AM US Pacific time, we observed an issue impacting All Files Page, Box Notes, API calls, logins and downloads. Our systems automatically detected and corrected the underlying issue. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Box Support at https://support.box.com.
🔗 Official status page (for the PR-approved version)
https://status.box.com/incidents/nymp07yk68rhBox's Greatest Hits
🟢 BOX
5d ago
🔴 Box's entire ecosystem decided to collectively take a sick day—files, API, uploads, downloads, Sign, and Notes all went dark. Investigators are scrambling, which is corporate for 'nobody knows what happened yet'. (Auto-resolved: no updates in 24h)
🟢 BOX
Aug 25, 2026
🟡 Box's Asian users suddenly can't download files—turns out the download button achieved enlightenment and stopped working. Team is investigating whether files achieved nirvana or just got stuck in customs. (Auto-resolved: no updates in 24h)
🟢 BOX
Aug 20, 2026
⚪ Box's entire nervous system misfired for 5 minutes—login, files, uploads, downloads, API all playing dead simultaneously. The good news: it's over. The bad news: it happened at all. Engineers are pretending this was totally intentional. (Auto-resolved: no updates in 24h)
🟢 BOX
Aug 20, 2026
⚪ Box's file browser decided to take an unscheduled nap from 3:44-3:49pm PDT, serving users errors and molasses. The patient has recovered, though some folks might still be experiencing phantom pains. If your files are still playing hide-and-seek, Box support awaits your distress call. (Auto-resolved: no updates in 24h)