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OPENAI

🟡 OpenAI's support chat decided to embrace the silent treatment while the Help Center desperately tries to pick up the slack. Turns out even an AI company can't keep its own humans connected—email support lives on though, if you enjoy the thrill of shouting into the void. (Auto-resolved: no updates in 24h)

⏰ Sep 29, 2026 Fixed (for now) spotted via status_rss

// The official story

Support chat unavailable

// Status page says

Status: Investigating Our Help Center is available, but support chat remains unavailable. If you need assistance, you can browse the Help Center or email [email protected] "[email protected]": mailto:[email protected].

🔗 Official status page (for the PR-approved version)

https://status.openai.com//incidents/01M3Q4HMNP8SZ27DTZKW6F5BJ4

Openai's Greatest Hits

🟢 OPENAI 3d ago
🟡 OpenAI's investigating why some workspace admins can't manage plugins—turns out giving people control over their workspace was just a beta feature. Connectors/Apps decided to ghost the people actually trying to run things here. (Auto-resolved: no updates in 24h)
🟢 OPENAI 3d ago
🟠 OpenAI's Android app is playing content gatekeeper, showing "unavailable" errors instead of letting you actually chat. The fix is trickling out slower than a 2G connection. Web version works fine if you want to escape the mobile experience entirely. (Auto-resolved: no updates in 24h)
🟢 OPENAI 6d ago
🟡 OpenAI's desktop app decided Work threads are overrated. Users now experiencing the cutting-edge feature of threads that simply don't exist. Engineering team is 'investigating' what surely won't take 6 hours to fix. (Auto-resolved: no updates in 24h)
🟢 OPENAI 6d ago
🟡 OpenAI's desktop app decided threads were too mainstream, now refusing to create them for regular users. Codex is having commitment issues. Engineers are investigating whether this was a feature or a bug—spoiler: it's a bug. (Auto-resolved: no updates in 24h)