ELEVENLABS

🟠 Inbound Twilio calls decided to play hide-and-seek from 07:00-11:00 UTC thanks to a config typo that definitely wasn't anyone's fault. Outbound calls worked fine because apparently the system has favorites. Rolled back, callers can reach agents again, no apology included. (Auto-resolved: no updates in 24h)

⏰ Aug 18, 2026 Fixed (for now) spotted via status_rss

// The official story

Inbound Twilio calls experiencing intermittent connection failures

// Status page says

Status: Identified From ~07:00 UTC, a small percentage of inbound Twilio calls failed to connect due to a configuration error on our side. Affected callers were unable to connect to an agent; outbound calls and other traffic were unaffected. The change has been rolled back and calls have been connecting normally since ~11:00 UTC. No customer action needed. Affected components Telephony (Partial outage)

🔗 Official status page (for the PR-approved version)

https://status.elevenlabs.io//incidents/01M0AE4T3HKA8W8RV40CMX0PH1

Elevenlabs's Greatest Hits

🔴 ELEVENLABS 12h ago

🟡 ElevenLabs is speedrunning every engineer's nightmare: half their infrastructure decided latency is a feature, not a bug. Telephony, UI, Quality, Conversations, Integrations, and RAG are all throwing timeouts like they're going out of style. The team is "actively looking into it," which in corporate-to-English translates to "we have no idea what happened yet."

🔴 ELEVENLABS 12h ago

🟡 ElevenLabs endpoints decided to play slow-motion chess with your requests—Quality, Conversations, Integrations, and RAG all running at molasses speed. Engineers are investigating why their infrastructure suddenly developed commitment issues with actually responding to things.

🟢 ELEVENLABS 5d ago

🟡 Your voice clones are now speaking in geological time. Dubbing latency and failures spiking while engineers frantically check if someone unplugged the main server. ElevenCreative is basically running on fumes and prayer. (Auto-resolved: no updates in 24h)

🟢 ELEVENLABS 5d ago

🟡 ElevenLabs Agent telephony is dropping SIP conversations like bad dates. Non-SIP calls still working, which is either lucky or means someone forgot to test the main thing. Engineers are investigating why their voice AI suddenly developed commitment issues. (Auto-resolved: no updates in 24h)