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DROPBOX
🟡 Dropbox's phone support went dark because AWS decided to take an unscheduled nap. Turns out 'cloud-based' means when it rains, everything floods. Engineers are investigating whether anyone actually remembers how to fix things without consulting a runbook. (Auto-resolved: no updates in 24h)
// The official story
Customer support via telephone may be unavailable for some users
// Status page says
Sep 3 , 22:13 UTC Investigating - We're currently experiencing issues with phone services due to a wider AWS outage. We are investigating and will share another update shortly.