⚪ AWS's route-assignment system forgot how to assign routes, turning AP-SOUTH-1 into a packet massacre zone. Someone's config change turned into someone else's 2 AM incident call. Fixed now, but the damage to your SLA is already in the group chat. (Auto-resolved: no updates in 24h)

// The official story

Service is operating normally: [RESOLVED] Elevated Packet Loss

// Status page says

Between 9:42 AM and 11:44 AM PDT, we experienced elevated network packet loss impacting AWS Direct Connect connectivity in the AP-SOUTH-1 Region. Our engineering team was automatically engaged at 9:46 AM to begin investigating. By 10:51 AM, we understood the root cause to be a configuration change made to a system responsible for assigning routes to devices. As we gained confidence in our mitigation steps, we parallelized our efforts to further reduce the packet loss. The issue is resolved and t