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AWS
🔴 AWS Direct Connect ghosted US-EAST-1 customers for 6 hours straight. A routine deployment decided to weaponize a subsystem, turning a minor hiccup into a full regional meltdown by afternoon. Engineers showed up fashionably late to the party.
// The official story
Service is operating normally: [RESOLVED] AWS Direct Connect Connectivity Issues
// Status page says
Between 11:41 AM PST and 5:45 PM PST, we experienced connectivity issues for some AWS Direct Connect Customers in the US-EAST-1 Region. While the issue was introduced at 11:41 AM PST, impact was limited until approximately 1:30 PM PST when impact grew as a result of a subsystem deployment. Our automated deployment takes approximately 12 hours so impact stayed limited to a subset of customers until we began observing broader impact at approximately 3:00 PM PST. Engineers were engaged and began i
🔗 Official status page (for the PR-approved version)
https://status.aws.amazon.com/Aws's Greatest Hits
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⚪ 🔌 AWS US-WEST-2 ghosted everyone for 20 minutes between 3:55-4:15 AM PDT, tanking connectivity across multiple services and the Management Console. Engineers showed up fashionably late at 4:01 AM, found the problem, and fixed it before anyone could file a ticket. The region's internal plumbing stayed dry though, so there's that. (Auto-resolved: no updates in 24h)